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Overview of the Structure and Sequence of Effective Doctor Patient
Communication


Click on each Model Element to see a more detailed description.

Close

a. Signal closure
b. Inquire about any other issues or concerns
c. Allow opportunity for final disclosures
d. Summarize and verify assessment and plan
e. Clarify future expectations
f. Assure plan for unexpected outcome and follow up
g. Thank patient - appropriate parting statement



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Macy Initiative on Health Communication
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NYU School of Medicine
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